COUNSELING SERVICE PERFORMANCE OF SHANXI UNIVERSITY

Abstract

The purposes of this research were to examine: 1) the level of counseling service performance of Shanxi university and 2) the comparison of counselor’s opinion on counseling service performance of Shanxi university which classify those status by gender, age, and education background. The samples were 92 counselors who worked in Shanxi University. The research instrument was an opinionnaire which were based on Chen Hanying’s concepts. The statistical used to analyze the data were frequency, percentage, arithmetic mean, standard deviation, t-test, and One Way ANOVA.

The research findings were as follows:

1. The level of counseling service performance of Shanxi university as a whole and individual were at a moderate level. Ranking with arithmetic mean from the highest to the lowest were as: analyzing and diagnosis, formulate counseling objectives, implement guidance and assistance, collecting information, selecting counseling options, consolidate the effect, tracking feedback. and establishing a counseling relationship respectively.

2. The comparison of counselor’s opinion on counseling service performance of Shanxi University which classify those status by gender, age, and education background were no significant difference.

-